Transcription: Hi, my name is Professor Daniel Gordon. I'll be your facilitator throughout this training, giving you vital information, tips and hints every now and again. But now, before Sharon goes any further, I'd like to prepare you for what to expect. Take a moment to answer a few short quiz questions. By being involved during the training and by attempting to answer questions prior to training and upon completion of the training, you will greatly enhance your learning experience. Then, if you implement and practice these concepts, you will undoubtedly see new levels of performance. You can access the s ...
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